HANA - 20G TIN
HANA - 20G TIN
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Single-origin from Shizuoka, Japan. Stone-milled from first-harvest tencha leaves, Hana is ceremonial-grade matcha at its purest — vivid jade green, naturally sweet, with the smooth umami finish that defines a proper bowl.
Best whisked traditionally with hot water, or used as the base for a clean iced matcha latte. No bitterness, no chalk, no shortcuts.
Origin: Shizuoka, Japan
Grade: Ceremonial
Net weight: 20g (approx. 6-10 servings)
Store sealed, refrigerate after opening, use within 4–6 weeks for peak flavour.
Know where your matcha is from.
RETURNS & EXCHANGES
RETURNS & EXCHANGES
Return and Refund Policy – Toteally
Last Updated: 12th November 2025
At Toteally, we want you to love your purchase. If you're not completely satisfied, we're here to help!
Returns
- Items must be returned within 2 days of the purchase date.
- Products must be unused, unworn, and in their original condition with all tags and packaging intact.
- Sale items, custom-made products, and gift cards are non-returnable.
- Customers are responsible for return shipping costs unless the item was defective or incorrect upon arrival.
- We only offer store credit as refunds.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 2 days into Store Credit or item of equal value.
- Shipping fees are non-refundable.
Exchanges
- If you need a different size or color, you can request an exchange (subject to availability).
- Exchanges follow the same return conditions outlined above.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 2 days with photos, and we will arrange a replacement or refund.
How to Initiate a Return
- Email us at toteallycreative@gmail.com with your order number and reason for return.
- We will provide return instructions and a return shipping address.
- Ship the item back or drop it off at the store, once received, we will process your refund or exchange.
For further questions, feel free to contact us at toteallycreative@gmail.com.
