Terms of service

Terms of Service – Toteally

Last Updated: 21st March 2025

Welcome to Toteally! These Terms of Service govern your use of our website, products, and services. By accessing or using our website (toteallystore.com) and purchasing from us, you agree to these terms.

1. General Terms

  • You must be at least 18 years old or have parental consent to use our website.
  • We reserve the right to update, modify, or discontinue any part of our website or services without prior notice.
  • By placing an order, you confirm that all information provided is accurate and complete.

2. Orders & Payments

  • All prices are listed in FJD and may be subject to change without notice.
  • We accept payments via Cash, Mpaisa, Bank Transfer.
  • Orders are processed once payment is confirmed. If an issue arises, we reserve the right to cancel or refuse an order.

3. Shipping & Delivery

  • We ship to Australia, New Zealand, Samoa. Delivery times vary based on location and shipping method.
  • We are not responsible for delays caused by couriers, customs, or unforeseen events.
  • Customers are responsible for providing accurate shipping information. Toteally is not liable for orders delivered to incorrect addresses due to customer error.

4. Returns & Refunds

  • Our Return and Refund Policy outlines the process for returns and exchanges.
  • Items must be returned in their original condition within the allowed timeframe.
  • Shipping costs are non-refundable unless the item was defective or incorrect upon arrival.

5. Intellectual Property

  • All content on our website, including logos, images, and designs, is the exclusive property of Toteally.
  • You may not use, reproduce, or distribute any content from our site without written permission.

6. Limitation of Liability

  • Toteally is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do not guarantee that our website will always be secure, error-free, or available without disruptions.

7. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Governing Law

  • These Terms of Service are governed by the laws of Fiji.
  • Any disputes shall be resolved in the courts of Fiji.

9. Changes to These Terms

  • We may update these terms at any time. Continued use of our website constitutes acceptance of any modifications.

10. Contact Us

If you have any questions regarding these terms, please contact us at toteallycreative@gmail.com.